Sustainability and Impact
Our Responsible Business
At Gemba, responsible business isn’t a side project – it’s woven into everything we do. From day one, our guiding principles have shaped how we work, the decisions we make, and the way we treat our people, clients, and communities. We align our efforts to six UN Sustainable Development Goals: Climate Action, Gender Equality, Reduced Inequalities, Good Health and Wellbeing, Quality Education, and Decent Work & Economic Growth.
Below, we highlight our five CSR pillars and how they guide our everyday operations, along with relevant resources for each area.
Environmental Stewardship
We are committed to protecting the planet and strive to leave a positive mark through everything Gemba does, making sustainability a natural part of our operations. From our Carbon Net Zero pledge to careful oversight of travel, energy, and supply chains, environmental stewardship guides our day-to-day decisions.
From event merchandise to printed materials, we always look for the eco-friendly option – seeded paper, minimal plastic, and thoughtful sourcing wherever we can. In travel, we favour public transport – or even better, walking, like at our recent company event where our team did us proud. Small actions are celebrated, because if SMEs across the UK all do their bit, the impact collectively adds up. There’s no room for cynicism here!
Related resources:
Carbon Reduction Plan (PPN06/21) - available soon.
Responsible Procurement Audit & Policy - contact us for a copy.
Equity, Diversity & Inclusion (EDI)
At Gemba, inclusion is central to how we grow and innovate. Our EDI strategy spans nine dimensions, including gender, disability, neurodiversity, LGBTQ+, ethnicity, and socioeconomic status. We actively measure diversity, celebrate progress, run regular EDI committee meetings, and create opportunities for learning and engagement. Initiatives like training, employee storytelling, and proactive planning ensure everyone feels valued from their first day at Gemba - but of course we know there is always more we can do.
Related resources:
EDI Policy - available soon.
Gender Pay Gap Report - contact us for a copy.
Health & Wellbeing
People are at the heart of our business. We prioritise physical, mental, and emotional wellbeing through training, leadership engagement and creating policies that really support work-life balance , and partnerships with health experts and benefits. We aim for 1 person in 10 to be Mental Health First Aid trained, we enable workplace flexibility wherever it is feasible, and provide wellness programmes tailored to the real-life needs of our teams.
Related resources:
Health & Wellbeing Policy - available soon.
Thriving at Work framework - ask to see a copy of where we are.
Charities and Community Outreach
Giving back is part of our culture. Employees lead initiatives to support local schools, charities, and social causes, while our longer-term partnerships focus on education, equality, and reducing inequalities. Everyone has the opportunity to get involved, from volunteering to participating in flagship events across our hubs.
Related resources:
Charities & Community Policy - available soon.
Ethics & Governance
Doing the right thing guides every decision. Our ethics and governance practices cover financial and project ethics, risk management, data protection, supply chain standards, and transparency. We align with frameworks such as the UK Corporate Governance Code, ensuring accountability, board oversight, and adherence to our core principles of empathy and respect.
Related resources:
Ethics & Governance policy - available soon.
Contact us for information on internal controls and SOPs.
Code of Conduct - contact us for a copy.